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Terms and Conditions

Youthoria is the website for The Youth Support Service, part of Cambridgeshire County Council. Cambridgeshire County Council seeks to ensure that information contained in these pages is accurate. However, no liability, other than in respect of death or personal injury, or responsibility is accepted arising from reliance upon the information contained in these pages or any other information accessed via this site, including without limitation for information reached via links on this site to external sites.

Information included in our things to do search is provided by the organisations concerned.

Cambridgeshire County Council holds and processes personal data in accordance with all current legislation relating to data protection.


All material on these pages, including without limitation text, logos, icons, photographs and all other artwork, is copyright material of either Cambridgeshire County Council or Indigo Multimedia Ltd, where applicable. Use may be made of these pages for non-commercial purposes without permission from the copyright holder. Commercial use of this material may only be made with the express, prior, written permission of Cambridgeshire County Council and/or Indigo Multimedia Ltd.

Material provided by any third party, including material obtained through links to other sites from the Council's pages, is likely to be the copyright material of the author. Permission to copy or otherwise use such material must be obtained from the author.


Youthoria contains information about a whole range of services and products about which we try to ensure the appropriateness for young people. However we cannot have detailed information/knowledge about every aspect of the companies/agencies represented. Therefore we do not undertake to endorse any services/products other than those which come under the direct control of the Cambridgeshire County Council Youth SUpport Service.

Links or references to any company/agency who are found to be inappropriate or in conflict with our policies will be removed.


Youthoria believes in "equality of opportunity" and the suppression of prejudice, racism and sexism in any form. We will not knowingly publish any material that goes against this belief or link to any organisations that do.


One of the core aims of Youthoria is the empowerment of young people. It is therefore very important that all partners involved have an equal ownership of the website. It is a requirement of Youthoria that young people play an active role in providing content, making decisions and guiding it's development.

Privacy Statement

This policy covers the treatment of personal data that Youthoria may collect when you email us, or when you complete and submit an online form on our web site.

When completing forms you may be asked for personal information such as name, address, postcode etc. It is only when you supply this type of information that you can be personally identified.

Information may be collected:

  • to fulfil your request for information or services
  • as input to improving our site
  • as part of the process of consultation

Youthoria holds and processes personal data in accordance with all current legislation relating to data protection. We will not sell or rent your personal data to anyone, or use the data for any other purpose than that for which it was originally collected.

Everyone working at Youthoria will take all possible measures to maintain privacy and protect all information we hold.

Visitors should be aware that no information sent over the internet is totally secure and Youthoria cannot accept responsibility for intercepted emails or attacks by hackers etc.

Ask Ali Confidentiality

We do not ask for personal details when sending a message to Ask Ali. If a person does include any information which could reveal an individual's identity this would not be displayed on the website and would be treated as confidential. Any such information would not be passed on to third parties or retained by Youthoria unless it related to a child safeguarding issue. In such cases we are required by law to contact Social Care/The Police which may result in an investigation for the protection of the young person/persons concerned.

Please note: Although we ask for the first part of a postcode when submitting a question to Ask Ali this is purely to ensure that we are just responding to messages from Cambridgeshire young people. An individual cannot be identified from the first part of a postcode.

About cookies

A cookie is a piece of text which asks permission to be placed on your computer's hard drive. Once you agree, your browser adds that text in a small file. A cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. For example, when you visit an electronic store, a cookie makes it easier to shop, by allowing you to place things into a shopping basket; the basket itself is not the cookie, the cookie is placed on your hard drive and keeps track of your basket versus others in use at the same time.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our web site in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. Denial of a traffic log cookie should not prevent you from using one of these sites.

Overall, cookies help us provide you with a better web site, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. This practice is strictly in force. We know that people have concerns about cookies, but we believe that the benefit we both gain from their proper use is worthwhile. You may set your web browser (Microsoft Internet explorer or Netscape navigator) to notify you of cookie placement requests or decline cookies completely. You can delete the files that contain cookies - those files are stored as part of your internet browser.

Download speed

We recognise that not everyone has a super high speed internet connection therefore we have chosen a design which we believe best balances the need to have an attractive site with a good level of graphic content, against keeping download times as short as possible.

Acceptability of content

Youthoria will do its best to make sure that it does not display material that is obscene, prejudice, racist, sexist, offensive, hurtful or illegal. We adhere to the policies and codes of practice for Connexions workers as laid down by Cambridgeshire County Council.

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