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Housekeeping Assistant






£5.30 per hour.


Shifts would be from 8am - 4.30pm approximately including weekends. Lunch included on shift.



Job Description:

You will be working for a 4 star hotel and Spa at Stow-cum-Quy. Your main responsibilities: Room Service and Cleanliness: Ensuring that all delegated areas are cleaned and serviced to the required standards. Ensuring that trolleys and linen cupboards are maintained and stocked at the end of each shift. Emptying of vacuums, reporting of any faults to housekeeping manager and correct disposal of rubbish. Ensuring that all public areas are cleaned and serviced to the required standards. You will maintain Customer Care: Ensure that the correct company image and standards are maintained by staff at all times. Ensure that all customer queries are dealt with efficiently, courteously and effectively. Actively promote the hotel through effective customer relations. Health, Safety and Hygiene: Awareness of the companies Health and Safety Policies and Procedures. To adhere to all Health, safety and hygiene regulations. To report any potential hazards to the head housekeeper. Reporting of all accidents and ensuring that they are recorded in the Accidents Report Book, however minor, and signed by a member of the management team. Ensuring all work areas are kept clean, tidy and free from obstruction, meeting with all current legislation. All up to date Health and Safety policies are available in the Managers office. Ensure high standards of cleanliness and that issued uniform is worn at all times. Other Duties: Any other reasonable duties as specified by management to ensure to effective operation of the Housekeeping team and the hotel.


In house training. For the right candidate the opportunity to gain NVQ qualifications with a local college. Equivalent to one day a week.


No formal qualifications are required. You must be personable, friendly, possess good communication skills, be flexible and able to work well within a team.


The opportunity to gain experience in a housekeeping assistant role. They are always looking to develop and progress young members of the team.

Additional Information:

Discounted gym membership, 20% off car repairs, discounted rates at other Best Western Hotels, discount in hotel restaurant and uniform provided.


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