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Administration and Customer Service Apprentices






You will receive a salary of £10,500 for the first 12 months (increasing in month 13 depending on your age).


35 hours per week.



Job Description:

This is an 'Earn and Learn' Apprenticeship opportunities. Are you interested in Business and Administration or Customer Service? Ever considered an Apprenticeship with a large hospital in Cambridge? This trust is proud of its Apprenticeship Scheme with a success rate of over 80% of Apprentices obtaining substantive contracts during or following the completion of their apprenticeships. They have vacancies in Administration & Customer Service in: Reception/ Patient Facing roles and Back office secretarial, admin and personal assistant roles. These roles are available immediately. They provide a professional and courteous administrative support, dealing with a variety of tasks both internal and external to the Trust. These can include public or patient facing roles and/or back office administration with no previous hospital or administration experience required. You will work alongside other administration staff who will support, train and mentor you as well as receiving study release to attend classes onsite.


You will study for an NVQ level 2 in Business and Administration/ Customer Service. Equivalent to one day training a week.


There are no desired qualifications for this apprenticeship but a grade D in GCSE Maths and C in English (or equivalent) would be favourable (If you do not have any qualifications for literacy or numeracy a test can be taken, so this should not put you off applying) You should have strong communication and interpersonal skills and be able to work to specific deadlines. If you can demonstrate the commitment, ability and enthusiasm to complete the apprenticeship programme, and you want your future in your hands then apply now.


The opportunity to gain administrative experience in a medical setting whilst completing a qualification. Towards the end of the apprenticeship you will be supported to apply for permanent vacancies and if successful the opportunity to progress onto further qualifications.

Additional Information:

18th March 2018. Full time 13 month fixed term contract. You will benefit from continuous professional development to enhance current skills and learn new ones through eHospital. Also assistance with accommodation, a wide range of benefits including our onsite leisure facilities, shopping concourse, day nurseries and access to a great transport system with easy access to airports and rail travel.


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