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Food and Beverage Assistant






£5.90 per hour.


Shifts vary and include evening shifts and weekends.


18+ due to licensing law for serving alcohol.

Job Description:

You will be working for a 4 star hotel and Spa at Stow-cum-Quy. Your main responsibilities:
Food & Beverage Service: Serving drinks from behind the bar and taking payments. Taking food orders and serving food to the guests to the required standard. Performing checks backs to all guests and action any feedback where applicable. Customer Care: Ensure that the correct company image and standards are maintained by staff at all times. Ensure that all customer queries are dealt with efficiently, courteously and effectively. Actively promote the hotel through effective customer relations. Health, Safety and Hygiene: Awareness of the companies Health and Safety Policies and Procedures. To adhere to all Health, safety and hygiene regulations. Reporting of all accidents and ensuring that they are recorded in the Accidents Report Book, however minor, and signed by a member of the management team. Ensuring all work areas are kept clean, tidy and free from obstruction, meeting with all current legislation. All up to date Health and Safety policies are available in the Managers office. Ensure high standards of cleanliness and that issued uniform is worn at all times. Other Duties: Any other reasonable duties as specified by management to ensure to effective operation of the Food & Beverage team and the hotel.


In house training. For the right candidate the opportunity to gain NVQ qualifications with a local college. Equivalent to one day a week.


No formal qualifications are required. You must be personable, friendly with good communication skills, be flexible and able to work well within a team.


The opportunity to gain experience in a food and beverage assistant role. They are always looking to develop and progress young members of the team.

Additional Information:

A meal on shift, Discounted gym membership, 20% off car repairs, discounted rates at other Best Western Hotels, discount in hotel restaurant and uniform provided. Ample parking available onsite. Also provided is access to retail and dining discounts through an Employee Benefits package.


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